Why We Come to Work

A brighter purpose

We want to make a difference in people’s lives. Building brighter futures for our clients, colleagues and communities is why we come to work each day.

Whether it’s building a more agile workforce for the future, uncovering the new opportunities AI and automation present, or crafting strategies for responsible investments, we use our expertise and insight to show our clients the bigger picture, giving them trusted guidance and practical, sustainable solutions that help them solve complex problems and prepare for change.

Our commitments

We’re dedicated to the promises we make to each other and to our clients. At Mercer, we’re committed to leading with economics and empathy, supporting our views with future-forward thinking driven by human insight and analytical rigor. We’re invested in shaping the future by innovating brighter solutions that uncover the unexpected and reveal the unrealized, considering the economic and human impact at every step. We’re driven by the power of our diverse global teams, bringing the winning combination of our people, strengths and capabilities to every challenge. And in everything we do, we commit to working with integrity and passion, relentlessly focused on delivering results that make a positive difference in people’s lives.

Working at Mercer

What it’s like to work at Mercer

Challenging, meaningful work. Global opportunities. A culture of caring.

At Mercer, we’re as invested in creating brighter futures for our own people as we are for our clients. Our people are our business, and we pride ourselves on encouraging our colleagues’ ideas. As a Mercer colleague, you’re supported by a community of peers and leaders who inspire you to learn, grow and advance in a culture that values your unique strengths. We strive to make Mercer the employer of choice for the best and brightest diverse talent, fostering an inclusive work environment where employees from varied backgrounds, cultures and ethnicities can thrive.

The strength of our diversity

An inclusive culture isn’t just good for our people, it’s good for business, and embracing diversity and fostering inclusivity is a key business priority. As part of our commitment to shaping the future, we bring our whole selves to our work — our colleagues, as well as our clients, are celebrated and appreciated for who they are. Our goal is to make sure everyone has a voice.

_{Hear our CEO, Martine Ferland, and other Mercer leaders and colleagues talk about diversity at Mercer.}

"By respecting, valuing and leveraging all aspects of diversity, we drive greater innovation, and offer a competitive advantage that differentiates our client teams, products, services and solutions."

A commitment to volunteering

As part of our commitment to building brighter futures, we make a positive difference in our communities by volunteering our time and skills to local initiatives, from strategic nonprofit partnerships focused on mentoring to programs dedicated to disaster response and rebuilding communities. Learn more about our volunteering efforts by exploring the Mercer Cares business resource group in the Community section below.

Find instant community at Mercer

Community is the cornerstone of our diversity. Participate in business resource groups (BRGs) — communities of employees organized around a common dimension — to network, share views, learn from others and further your professional growth and development.

All BRGs are open to all colleagues and everyone is encouraged to participate. Which will you join? Learn more about our global BRGs below.

Women@Mercer

The Women@Mercer program aims to support and expand gender balance, our global community of women’s networks, and promote Mercer’s internal and external gender-diversity brand in order to maximize Mercer’s ability to recruit, develop, retain and advance female talent.

Racial and Ethnic Diversity

The Racial and Ethnic Diversity BRG works to help Mercer be the employer of choice for the best and brightest diverse talent. The group fosters an inclusive work environment where employees from diverse backgrounds, cultures and ethnicities can thrive as professionals and contribute to Mercer’s success.

PRIDE

Mercer’s LGBTA PRIDE BRG is dedicated to helping Mercer realize the full value of the firm’s lesbian, gay, bisexual, queer and transgender+ colleagues while supporting Mercer’s strategic imperatives.

Rising Professionals

The Rising Professionals BRG connects, develops and empowers driven, ambitious and diverse colleagues through networking and programming for professional and developmental growth.

AccessABILITIES@Mercer

AccessABILITIES@Mercer enhances a culture of inclusion for people with disabilities or special needs by leveraging each employee’s unique abilities, as well as raising awareness, valuing differences, removing barriers and encouraging a workplace built on dignity, trust and respect. Membership is open to everyone, including those with disabilities, colleagues with family or friends with disabilities, and careers and advocates and others who support the group’s mission.

Mercer Cares: Helping People Beyond Our Business

The Mercer Cares BRG harnesses our people’s passion for making a meaningful difference in our communities through volunteering. Mercer colleagues have the opportunity to make an impact together by mentoring students, improving community health and wellness, supporting veterans’ groups and volunteering to support a variety of other causes.

We make it easy for our colleagues to volunteer by offering one paid workday off each calendar year for volunteer service with a nonprofit or charitable organization.

Find out more about the great work we do in Mercer Cares.

JOIN OUR COMMUNITY

You’ll have access to a network of more than 6,000 Mercer colleagues around the world and be the first to know about Mercer’s latest innovations, culture change initiatives, job openings and more.

careers why we come to work